Riomart vendor terms cover legal compliance, product authenticity, payment processing, and seller responsibilities, requiring sellers to have GSTIN/PAN, provide authentic/new products, and follow packaging/quality rules, while Riomart acts as a facilitator for transactions, managing payments and returns but holding sellers liable for product quality, after-sales service, and compliance with all laws, with strict rules against prohibited items and penalties for misrepresentation.

Key Vendor Responsibilities Legal & Compliance:

Sellers must comply with Indian laws, have GSTIN/PAN for taxable products, and list only legal/permissible items (e.g., no prohibited items like certain chemicals, weapons, or offensive content).

Product Authenticity:

Must sell new, genuine products, with Riomart not liable for quality or fitness, which remains the seller's responsibility.

GST/Tax:

Provide accurate GST details; discrepancies can lead to input tax credit denial, for which Riomart is not responsible.

Order Fulfillment:

Manage order processing, packaging, and dispatch as per Riomart's guidelines.

Payment Handling:

Authorize Riomart to collect payments, including Cash on Delivery, but transactions are principal-to-principal contracts between buyer and seller.

Riomart's Role Platform Provider:

Offers the platform, payment processing (facilitator), order tracking, and customer service (returns/cancellations).

Indemnification:

Sellers indemnify Riomart against damages from term violations or legal non-compliance.

Prohibited Items:

Maintains a list of items banned from the platform, including certain electronics, hazardous materials, and offensive content.

Key Terms & Conditions Highlights Platform Usage:

Sellers must not interfere with the platform's operation or impersonate others.

Liability:

Sellers are solely responsible for product quality, merchantability, delivery, and after-sales service.

Data & Privacy:

Use of the platform is subject to inherent internet risks; Riomart disclaims liability for disruptions. For detailed, specific terms, always refer to the official Riomart Seller Hub or the terms linked from your seller account.